Payment Methods and FAQs

International Payment Methods

Our website accepts the following payment methods:

Alipay: You can pay securely and conveniently using your Alipay account or your credit card through Alipay.

Credit Cards: Visa, MasterCard, American Express, and other credit cards.

Bank Transfer: For orders of $200 USD or more, a bank transfer payment option will appear at checkout. For this payment method, you will receive bank transfer instructions via email.

Accepted Currencies

Select your currency in the top right corner of every page in our store. On mobile devices, tap the menu icon in the top left corner of the screen, then go to "Settings" to select your preferred currency.

Shipping Confirmation with Tracking and Tracking Number

All orders are carefully packaged to ensure safe delivery. After your order is shipped, we will email you a shipping confirmation with your online tracking number within 2 days. If you have not received the shipping confirmation email, please check your spam folder to see if it has landed in your purchase.

Potential Customs Fees

Local governments in some countries may require you to pay applicable import taxes. As the importer of goods, you are responsible for paying these charges when they are incurred. If you decide not to pay the customs duties and refuse the package, it may be returned to us. In the event of a return, we will provide you with a partial refund based on the following formula: Order Amount - Shipping Cost - Return Shipping Cost. If the package is not returned to us (e.g., lost during the return process), we are not responsible for such losses. In this case, no refund will be provided.

Product Availability

All online products are in stock unless there is an out-of-stock notice on the product page. If you cannot find a previously purchased product in our online store, it is likely that the product is sold out and will not be restocked soon. For products for which we expect to receive a new batch within a few weeks, we will generally keep them visible in our store. However, if the product is permanently out of stock or is not expected to be restocked within a reasonable time, it will not be displayed.